insurance

story

Accepted Insurances

Though ECFP contracts with most health insurance plans, it is important to know what your health insurance and medical payment options are. Prior to scheduling your visit, please be sure to check with your health insurance plan directly to see if you have access to our health care services and learn the specifics of your coverage. The customer service/member representative with your insurance company is the best person to inform you of the level of coverage you will have as a patient. Otherwise, you may be responsible for all or a large portion of your bill. You can also find out what, if any, copayments, coinsurances and deductibles will be your responsibility.

Many insurance companies also have web sites which can help you determine your eligibility. We have provided links to the major insurers/networks below for your convenience.

Some of the Insurance plans we accept:

We at ECFP strive to provide equal access for all patients accepted into our practice, regardless of insurance status. For additional assistance about other insurances (we accept many more than the above list), your specific benefits and coverage, please call our office at (919)200-6587.

FAQ

Our office provides Tele-visits. Please check with you Insurance to ensure they support Tele-Health before taking an online Appointment. Follow our Tele-Health visit Instructions.
ECFP's primary care office has a physician on-call 24 hours a day, 365 days a year. Call (919)-460-2018


After hours, contact the # above for URGENT Needs ONLY and your call would be answered by the on-call doctor's voice mail, who will return your call promptly. Please leave a brief message on the voice-mail so the doctor is able to contact you.

If you have a non-urgent question, you can send your provider a message. Log into the patient portal, click message and "Ask Doctor". Please give us 24-48 hours to respond.

UNC Urgent Care at Cary is available after hours to provide treatment for our patients. UNC Urgent Care at Cary has a co-management agreement for our patients after office hours. Our providers have access to your chart, urgent care staff, and may triage if needed. Urgent Care will fax notes to your provider if there is a change in care or medications

If you or your family member is experiencing a true emergency, call 911.

Request Appointment